Customer Record Digitization with A.I

How can
record digitization serve your business

Customer record digitization offers significant advantages for B2B businesses, especially when it comes to searching through large amount of legacy customer forms, business cards, and other important documents previously archived. Sleeping data has value, if you now how to reactivate it!

Is your company sitting on a large amount of paper or scanned documents that may include precious information related to your customer base? You could be benefitting from transitioning those records to a centralize database format. Reachlane is an innovative Thailand B2B Marketing agency that supports its customers in getting more data from paper-based and scan-based legacy documents.

Centralized Storage: Digitizing records enables businesses to store all customer data in a single, easily accessible digital repository. This is particularly beneficial for customer forms, as all client-related data can be categorized and retrieved quickly.

Better Search Capabilities: Digital records allow for quick searches, eliminating the need to sift through physical files. This makes it faster to retrieve contact information, transaction histories, and other client-specific details.

Improved Collaboration: With digital records, team members across departments can access the information they need from anywhere, enabling smoother collaboration and faster decision-making. For example your Customer Service department may get access to installed equipment or previously sold services that would enable them to run re-engagement campaigns.

Convert large amount of customer data in actionable insight

Type 1.
Defining the
data to retrieve

We will help to define:

  • The records that you need to digitize and evaluate current format.
  • Test the retrieval of data and accuracy using state-of-the-art A.I. while remaining confidential.
  • Define how the data is to be retrieved. Export files, database or web app with search features.

Type 2.
Running
the import

Import time!

  • We will analyze your hundreds or thousands of documents and process them.
  • Records become available.
  • You may choose to add Human review process to validate the import. Consult us for more details.

Type 3.
Get insights from your digital data

Insight time!

  • Your data is now available in a structured database.
  • Access your data through a B.I tool such as PowerBI or Google Looker Studio.
  • For teams needing to cooperate, we also provide web app with authentification where your team can continue to edit, access, review and export records.